Information on booking

There are still questions? Do not hesitate to contact us. We’re here to help. But for most questions a quick look into our FAQs is enough

Most frequent question – FAQ

Day of arrival

Your reserved rooms will be available from 3:00 pm on the day of arrival. You may cancel your reservation in writing until 10:00 am on the day of arrival without charge. Otherwise, we will charge you 80 % of the agreed price for your room for the first night under Section 552 of the German Civil Code (BGB). PLEASE NOTE: If you, as a guest of our hotel, would like to eat in our restaurant, please reserve a table.

Late arrival

Unless late arrival has been expressly agreed, reserved rooms are to be occupied by 6:00 pm. The hotel is entitled to give reserved rooms to other guests after 6:00 pm, and the customer may not lodge an appeal. If you book with late arrival, we will need a credit card number.

Day of departure

Your rooms and reserved parking garage spaces will be at your disposal until 11:00 am on the day of departure.

Means of payment

As means of payment, we accept EC cash (debit card), cash and all well-known credit cards (Eurocard, Mastercard, American Express and Visa)

Underground car park

Parking garage spaces will be at your disposal for a fee upon prior reservation.


Please consider that we do not accept to bring any kind pets as many of our guests suffer from allergies.


Secure your room now and get the best price

The hotel:

  • 11 single rooms
  • 13 double rooms
  • every room has a shower, WC, hair dryer, radio, telephone, free Wi-Fi, digital sat. radio & TV, LCD flat screens
  • rich breakfast buffet
  • only non-smoking rooms

The location:

  • in the heart of the old city of Erlangen
  • 5 Min. to the pedestrian zone
  • 10 Min. to the main station
  • 5 Min. to the university hospital
  • close by the “Schlossgarten” with its botanical garden
  • public parking area in front of the house